Get answers to our most common questions
FREQUENTLY ASKED QUESTIONS (FAQs)
What is the difference between brass and stainless steel caps?
Brass caps are ideal for general plumbing and industrial applications due to their corrosion resistance and affordability. Stainless steel caps offer greater strength and are better suited to harsh environments, high temperatures, and corrosive conditions.
Do you supply high-temperature test points?
Yes. TIG Ltd supplies high-temperature test points and threaded caps designed for demanding industrial environments where durability and reliable sealing are essential.
Do you supply high-temperature test points?
Yes. TIG Ltd supplies high-temperature test points and threaded caps designed for demanding industrial environments where durability and reliable sealing are essential.
How long will my order take to arrive?
Orders are typically processed within 1–3 business days. Standard delivery usually takes 5–7 business days, with expedited and express shipping options also available.
Do you offer free delivery?
Yes. Free shipping is available on orders over £50.
Can I track my order?
Yes. Once your order has been dispatched, you’ll receive a confirmation email containing tracking information so you can monitor your delivery.
Do you ship internationally?
Yes. International shipping is available. Delivery times may vary depending on customs and local postal services, and customers are responsible for any applicable duties or taxes.
What should I do if my order arrives damaged or is lost?
Please contact us within 7 days of the estimated delivery date. We’ll work with the shipping carrier to resolve the issue and arrange a replacement or refund where appropriate.
How can I contact TIG Ltd for product advice?
You can get in touch using the contact form on the website. Whether you need help selecting the right fitting or have questions about availability, the team is happy to assist
UK BASED TEAM
Rest assured knowing our entire team are all based in the UK.
QUALITY GAURANTEE
All of our products are precision engineered & supplied with certificates
15+ YEARS EXPERIENCE
Our team have over 15 years experience working with all types of instrumentation.