A full guide to our shipping & returns policies.
SHIPPING & RETURNS
Order Processing Time
- All orders are processed within 1–3 business days (Monday to Friday), excluding weekends and holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
- Express Shipping: 1–2 business days
Delivery times may vary depending on your location and carrier delays.
Shipping Costs
- Shipping costs are calculated at checkout based on the shipping method selected and your delivery address.
- Free shipping may be available on orders over a certain amount (if applicable, specify the threshold).
International Shipping
- We currently ship to the following countries.
- International delivery times may take longer due to customs processing and local postal services.
- Customers are responsible for any customs fees, duties, or taxes applied by their country.
Order Tracking
- Once your order ships, you will receive a confirmation email with a tracking number to monitor your package’s progress.
- Please allow up to 48 hours for tracking information to update.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date.
- We will work with the shipping carrier to resolve the issue or arrange a replacement or refund if necessary.
Changes to Shipping Policy
- We reserve the right to update or modify this shipping policy at any time. Changes will be posted on this page.
UK BASED TEAM
Rest assured knowing our entire team are all based in the UK.
QUALITY GAURANTEE
All of our products are precision engineered & supplied with certificates
15+ YEARS EXPERIENCE
Our team have over 15 years experience working with all types of instrumentation.